Live Chat

Connect with a Fido Chat Agent

:
:


Find what you need online, super quick.

New to Fido? Buy and activate your phone here, and start enjoying great perks now!

Already a Fido Customer? If you’re looking to upgrade, we’ll waive the $15 transaction fee when you buy online via self-serve. Plus, shipping and returns are totally free. Just click here to upgrade now. If you want to change your plan, you can even do it here! Check out and compare all the options for talk, text, or data that are perfect for you! What are you waiting for?

For any of the below requests, it is best to call us:

For any of the below requests, it is best to call us:

  • Change of account ownership
  • Account deactivation
  • Dispute of charges
  • Prepaid service support, including migration from a Monthly plan to a Fido Prepaid Service or vice versa

Note: Any chat session initiated from a mobile device may be disconnected due to an incoming call, the activation of sleep mode or if a different Web page is accessed during the session.